On March 5, 2019 Global healthcare leader McKesson Corporation reported a collaboration with technology leader Navigating Cancer to offer an enhanced Patient Relationship Management (PRM) platform for community-based oncologists (Press release, McKesson, MAR 5, 2019, View Source [SID1234554011]). This platform is a comprehensive clinical workflow tool for oncology teams and patients that provides integrated, personalized care. Additionally, it helps providers meet value-based care requirements through features such as patient care management tools, remote monitoring to capture patient-reported outcomes, and a nurse triage tool that includes symptom management pathways. By coordinating tasks that prompt patient involvement, this platform allows physicians and practice staff to focus on what’s most important—caring for patients.

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McKesson is a leader in value-based care, offering a robust suite of products and services to help practices reduce costs, streamline processes, and improve patient care and outcomes. Using Navigating Cancer’s PRM platform gives providers a comprehensive view of patient care, where they are notified of patient-reported outcomes and can triage and provide proactive care in real time. Patients, in turn, have access to personalized information 24/7, have a way to report side effects before they escalate, can receive medication reminders, and ultimately have the opportunity to play a more proactive role in their own care.

"We are excited about working with Navigating Cancer to complement the technology and services we offer to community oncology practices," said Diana Verrilli, senior vice president, Strategy and Practice Solutions, McKesson. "We’re confident the platform will enhance a practice’s ability to coordinate patient care while reducing the administrative burden for staff, creating an exceptional experience for patients and providers."

Coupled with existing McKesson solutions such as the oncology-specific iKnowMed electronic health record (EHR) as well as practice transformation support and education for programs such as the Merit-based Incentive Program (MIPS) and Oncology Care Model (OCM)—Navigating Cancer’s PRM will help oncology practices in their efforts to achieve value-based care.

With more than 1.2 million patient touchpoints each month, Navigating Cancer has been the pioneer in patient relationship management for cancer care since 2008. Navigating Cancer’s oncology-specific software can help care teams stay connected to each other and their patients, improve productivity with streamlined workflows, and, ultimately, provide better care.

"Navigating Cancer’s PRM platform aims to increase access to care and improve care coordination with the goal of improving patient outcomes and decreasing emergency room visits. We have seen this at Rocky Mountain Cancer Centers, Virginia Oncology Associates and Minnesota Oncology, all current iKnowMed customers," said Gena Cook, founder and president, Navigating Cancer. "As a company dedicated to putting patients at the center of their care, we are eager to expand our collaboration with McKesson to significantly impact patient care across the United States."